Lok Sewa Gaurantee

LOKSEWA GUARENTEE-ACT:-2011  The lok sewa gurantee act has contributed to reducing citizens transaction costs speeding up service delivery and improving accountability of officials. the act triggered reforms including mandatory issuance of receipts for applications, on line applications through computerization, clearer eligibility criteria, and an adherence to time lines for providing services. preliminary assessments, suggest that these reforms have created simpler, more efficient and more accountable government processes. risk have made it possible for citizens to receive services in a ‘single window’, reduced dependence on “middle men” and eliminated the need for direct interface with government officials, resulting in unbiased treatment of applications.students  are requested to share their suggestions on the services which they think should be under the preview of the public service guarantee act. based on your suggestions, a process will be initiated to bring these services under the purview of this law.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           LOKSEWA LOKSEWA GUARENTEE-ACT:-2011                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   GovernmentChandulal Chandrakar Arts and Science College, Patan; Dist.-Durg (C.G.)PIN-491111

S.N.

Name of the Office/Body/Agency

Service to be provided by the ACT-Chhattisgarh Loksewa Guarentee Act-2011

Time limit to provide the Service (working days)

Name of post of the Service provider

In front of the officer

Appellate Officer

1

All Principals, (Government Colleges)

Payment of all type of Refunds

15-days

Principal

collector

Divisional commissioner

Settlement of applications for admission in all colleges

Up-to the last date of admission

Principal

collector

Divisional commissioner

a. sanction of scholarship

within 30 days

Principal

collector

Divisional commissioner

b. payment of scholarship

15 days

Principal

collector

Divisional commissioner

issue of books

15 working days

Principal

collector

Divisional commissioner

issue of transfer certificate

7 working days

Principal

collector

Divisional commissioner

Issue of identity card

15 working days

Principal

collector

Divisional commissioner

Admission in Hostel

15 working days

Principal

collector

Divisional commissioner

Mark-sheet, Character certificate

30 working days

Principal

collector

Divisional commissioner